Memo: Changes to our Audiometric Retest Reports (Health Surveillance)

Company Updates

By Shift OHS Inc. on March 9, 2020


Dear Valued Client,

We hope this memo finds you well. We are writing to inform you of some important changes to our audiometric testing service that will enhance the quality of our offerings and provide you with an even better experience. At Shift OHS Inc., we are committed to continuously improving our services and ensuring that we meet and exceed your expectations.

Effective immediately, here are the key changes you can expect:

1. Audiometric Retest Report Frequency: We will be providing audiometric retest schedules on an annual basis, rather than quarterly. This will allow you better control over your periodic health surveillance testing and aligns better with many of our client’s internal processes and structures. Additionally, this administrative change will allow us to continue to assist you with continued compliance with OHS legislative requirements for audiometric health surveillance without having to implement extra administrative fees.

  • Please note: as we are already 6 months into 2023, your July retest report will include all employees due for retesting from July to December 2023.

2. Audiometric Retest Timelines: We will be standardizing the retest due dates for periodic audiometric tests to 2 years. In the past, our retest due dates have been set at a 1-year frequency for all abnormal tests and a 2-year frequency for all normal tests. While it is recommended that individuals with abnormal test results complete more frequent follow-ups, the Alberta OHS Code only requires 2-year health surveillance testing to be completed. This change will bring us in line with this requirement.

  • Please note – periodic retest timelines vary dependent on the province you operate in / your workers are working in. For example, BC and Saskatchewan require audiometric retesting on an annual basis. Your annual retest report will include the last test date for each worker so that you can identify those workers who need to be tested more frequently.

If you do not want to receive the audiometric retest reports, please let us know and we will remove you from our list.

In addition to the changes to our retest report process, we will also be making changes to our abnormal audiometric referral process. We are finalizing these changes now and will announce them in the coming weeks.

We believe that these changes will significantly enhance your control over your audiometric testing program. Shift OHS Inc., we are committed to maintaining the highest standards of quality and professionalism, while striving to be your trusted partner in maintaining a safe and healthy workplace.

If you have any questions, please do not hesitate to reach out to our Occupational Health Manager, Marteen Silverson at [email protected] or our customer service team at [email protected]. We value your feedback and are dedicated to ensuring your satisfaction with our services.

Thank you for choosing Shift OHS Inc. as your preferred provider of audiometric and occupational health testing. We look forward to continuing to serve you and exceeding your expectations.